HAVING TROUBLE LOGGING IN?

If you cannot log in, you might want to run through the list below. If none of the solutions there work for you, please provide the following information when you contact us:


We also highly recommend that Windows users run Windows Update in order to make sure you're using the latest version of your operating system and browser. We also recommend that you restore the defaults on your browser.


  1. What are the cookies settings in your browser?

    Please check to see if you have the cookies setting set to "Medium" or lower. You can find out this way:
    ..... 1. Click on Tools
    ..... 2. Click on Internet Options
    ..... 3. Click on the Privacy tab
    ..... 4. If the slider is set to "Block all Cookies" or "High", then set it to "Medium High" or "Medium" instead.
    ..... 5 Try to Log-In again.
    Please let the Baroness know if this solution does not work for you.

  2. Check your security settings

    Another possible solution to the problem might be in the Norton Internet Security located in the ad blocking section. Remove the barnstormers site from the ad blocking

  3. Do you have anti-email spam or anti-popup software on your computer?

    Remove the barntormers site.

  4. Are you using the correct username?

    This may seem like a simple one but many people don't remember or type in an incorrect username. If you are a new user, please double-check the username sent to you in the confirmation email. If you are a user that was transferred from the old site, please try using your email address as your username.

  5. Are you using the correct password?

    Passwords are case-sensitive. Meaning that "Aviation" is a different password than "aviation". If your password is "aviation" and you enter "Aviation", the login will fail. Please make sure you are typing in the password with the correct casing.

    If you have forgotten your password you can have it sent to you.

  6. What is the error message telling you?

    If it says "Username not found" it means the username you are entering is not in the system. Please see step 4.

    If it says "Password does not match our records" it means the password you are entering is not in the system for that username. Please see step 5.

    If it says "Validate Account" it means your account is not active. You need to enter the validation code sent to you in order to activate your account. This code was sent to the email you entered when you signed up.

    If it says "Account Disabled" it means your account has been disabled. Please contact the Baroness for more information on why this might have happened.